FAQs
How do I track my order?
If an email was provided at check out your tracking details will be automatically sent to you after your order has been dispatched.
Please wait 1-2 business days after ordering for this to come through. We aim to dispatch 1-2 business days from purchase. We use Royal Mail for our courier service. If you have queries regarding a missed delivery or more detailed tracking please contact your local office for more information.
How long does shipping take?
We dispatch within 1-2 working days from order, we ship everything by Royal Mail Tracked 24 which aims to deliver the following working day after shipping. Some areas of the UK can take slightly longer, please use tracking provided.
Do you ship outside of UK?
We currently only ship to UK Mainland and Northern Ireland. Apologies for any inconvenience.
I didn’t receive an email confirmation for my order. What can I do?
Please check your junk mail folder, if there was no email provided at check out it’s possible you have received a text instead. If you cannot locate your order confirmation please contact our customer service team and we will help you with this. Contact@proformapeptides.co.uk
Customer service hours
09:00-17:00 Mon - Saturday
Product Advice
Please be advised that we cannot provide guidance relating to human consumption, including dosage or mixing instructions, under any circumstances. We operate strictly as a research supplier, and our products are intended for laboratory research use only. They are not for human use.
Product Guidance
Please be advised that we cannot provide guidance relating to human consumption, including dosage or mixing instructions, under any circumstances. We operate strictly as a research supplier, and our products are intended for laboratory research use only. They are not for human use.